These General Terms and Conditions regulate the use of the Internet Portal (hereinafter, the Web Portal or the Website) made available to Internet users by HOTEL OLIVO CORT, SL (hereinafter HOTEL CORT). The use of the Web Portal entails accepting these General Terms and Conditions which users should read every time they intend to use the Web Portal, since the Web Portal itself and these terms and conditions are subject to changes.


In accordance with the terms of article 10 of Law 34/2002 (11 July 2002), concerning information society services and e-commerce, Users are hereby informed that the identity details of HOTEL CORT are as follows:

Company name: HOTEL OLIVO CORT SL.
Registered office: Avenida Jaume III, nº 3,2º2ª. Palma Mallorca – 07012 – Spain.
Tax Identification Number B-57734188.
Entered in the Companies Registry of Palma de Mallorca: volume 2480, folio 151, section 8, page 68614, entry 1.
Contact e-mail:
Tel: +34 971 213 300  Fax +34 971 213 333



These General Terms and Conditions govern the use, access and visits made to the Web Portal as well as visits to the different websites belonging to the domain and liability arising from using its contents (hereinafter, the term "contents" refers to texts graphic elements, drawings, designs, source codes, software, photographs, images, expression and information) and all other creations protected by national law and international agreements related to intellectual and industrial property.

Visiting or using the Web Portal entails accepting these General Terms and Conditions which must be read by users every time they use the Web Portal, since the Web Portal itself and these terms and conditions are subject to changes.

In this regard, User refers to any person accessing, visiting, using or participating in the services and activities developed in the Website.

HOTEL CORT may establish Specific Conditions regulating the use and/or contracting of specific services offered to Users through the Web Portal.

Before using and/or contracting those specific services provided in the Web Portal, Users should carefully read the respective specific conditions created specially for that purpose by HOTEL CORT.

The use and/or contracting of those specific services entails accepting the specific conditions that govern them in the version posted in the Website by HOTEL CORT at the time of using and/or contracting those specific services.

HOTEL CORT may authorise third parties or others to advertise or provide their services through the Web Portal. In such cases, HOTEL CORT will not be responsible for establishing the general and/or specific conditions which must be fulfilled in using, providing or contracting the services offered by those third parties. Under no circumstances will HOTEL CORT be considered responsible for services provided by third parties.


The services to which the Web Portal refers are those related to the hotel establishment known as "Hotel Cort" with address at Plaça de Cort, 11, Palma de Mallorca (07001), Islas Baleares (Spain).

The price of the services offered through the Web Portal include are given with taxes and rates included.

The services can be paid for through the Website by VISA, EUROCARD MASTERCARD, AMERICAN EXPRESS or DINERSCLUB credit or debit card.


Users can access the Web Portal by either registering in the Website or through the social networks. Access through social networks entails accepting the legal notice and privacy policy of the social network through which the user accesses the site and those of

The public contents posted in the profiles of social network users may be assigned to HOTEL CORT once the user has accepted its legal terms and conditions, at the time of accessing any of the services provided through the Website through a social network.


4.1.- HOTEL CORT cannot guarantee the quality, accuracy, reliability, correction, integrity or morality of the data, programmes, information or opinions posted in the Website or in the networks accessed by users through this website, regardless of their origin. Users declare and warrant that they will keep HOTEL CORT safe from all liability in such cases and consequently they affirm that they alone will assume the consequences of all damages or actions that could arise from accessing those contents and their reproduction or diffusion.

4.2.- Under no circumstances will HOTEL CORT be responsible for any interruption or lack of continuity in accessing the Website as a result of actions or negligence attributed to HOTEL CORT or to any third parties.

4.3.- HOTEL CORT will not be held responsible and is unable to guarantee compliance by third parties of the Data Protection legislation or Information Society and E-commerce legislation and will not be held liable for the integrity and truthfulness of the content of the links posted in the Website.

4.4.- HOTEL CORT cannot guarantee the lawfulness, usefulness, truthfulness or accuracy of the services or the information provided through this Website.
Consequently, HOTEL CORT does not warrant and will not be responsible for:

The continuity of the Web Portal contents.
The absence of errors in those contents or the correction of any fault that could exist;
The absence of viruses and/or other harmful elements in the Website or in the server that hosts the website.
The invulnerability of and/or the infallibility of the security measures implemented in its;
The lack of usefulness or performance of the Web Portal contents.
Damages or harm caused to it or to third parties by any person infringing the conditions, rules and instructions posted by HOTEL CORT in the Web Portal or as a result of the vulnerability of its security systems.

Nevertheless HOTEL CORT declares it has taken all the necessary steps as far as it is able and in keeping with existing technological developments, to guarantee the operation of the Web Portal and prevent the existence and transmission of viruses and other elements that could cause harm to Users.


5.1. As the author of the collective work, HOTEL CORT holds all intellectual and industrial usage rights over the Web Portal and also holds or is authorised to use the respective intellectual, industrial and images rights with respect to the contents available through the Web Portal.

5.2. Under no circumstances will access and visits made by Users entail a waiver, transfer, licence or the total or partial assigning of those rights by HOTEL CORT.

5.3. For this reason it is forbidden to suppress, elude or manipulate the copyright notice or any other data referring to the rights of HOTEL CORT or the holders that are included in the contents.

5.4. Likewise it is forbidden to change, copy, reuse, operate, reproduce, communicate to the public, make second or subsequent publications, load files, send by e-mail, transmit, use, process or distribute all or any part of the contents included in in any way for public or commercial purposes without the express, written permission of HOTEL CORT or the holders of the rights in question.

In particular, HOTEL CORT expressly rejects to the copying of its website for use as a quotation, under the terms set out in article 32.1.2 of the Intellectual Property Law.


6.1. Access to the Website by Users is unrestricted and free of charge, but some of the services and contents provided by HOTEL CORT or third parties through the Website may be subject to the previous contracting of the service or product and payment of a charge in the manner set out in the Specific Conditions; in this case such conditions will be clearly expressed.

6.2. If it is not necessary for Users to register or to furnish personal data to access any of the specific services, the collection, processing and, as applicable, assigning of or access to the personal data of Users will be governed by the terms of clause 12 of these general terms and conditions (Personal Data Protection).

6.3. It is forbidden for people who are under age to contract products and services through the Web Portal. They must first obtain the consent of their parents, guardians or legal representatives, who will be considered responsible for the acts carried out by the minors in their care, pursuant to current legislation.

6.4. The contents included in the Web Portal are provided only to end consumers or users. Any unauthorised commercial use or the reselling of those contents without the prior written authorisation of HOTEL CORT is prohibited.

6.5. In the event that in order to use and/or contract a service in the Web Portal, a User must register in it, that User will be responsible for furnishing truthful, licit information. If as a result of registering, the User is given a password, he/she undertakes to make diligent use of it and keep it safe in order to access these services.

Consequently, Users are responsible for the correct safekeeping and secrecy of all identifiers and/or passwords they choose or those furnished to them by HOTEL CORT, and they undertake to not given them to any third parties either temporarily or permanently, or to allow others to access them. Users will be responsible for any illicit use made of the services by any unauthorised third party using a password for that purpose due to non-diligent use or the loss of that password by the User.

By virtue of the above, Users are obliged to immediately inform HOTEL CORT of any fact that leads to the improper use of the identifiers and/or passwords such as theft, loss or unauthorised access to them, so that they can be cancelled at once. Until the notification of such acts, HOTEL CORT will be exempted from all liability arising from the improper use of the identifiers or passwords by unauthorised third parties.

6.6. Users are responsible for accessing, visiting and using the Web Portal; for this reason they undertake to diligently and faithfully observe all additional instructions given by HOTEL CORT or by its authorised staff related to the use and contents of the website.

6.7. Therefore, Users are obliged to use the contents diligently, properly and lawfully and in particular they will refrain from:

a) using the contents for purposes or effects that are contrary to law, ethics, morality and generally-accepted best practices or public order;

b) reproduce or copy, distribute, allow access by the public through any public communication method, transform or change the contents unless they are authorised to by the holder of the respective rights or if this is permitted by law;

c) use the contents and in particular, all information of any nature obtained through the website or services to send propaganda, communications for direct sales purposes or any other type of commercial purpose, unsolicited messages addressed to a large number of people regardless of their purpose and refrain from marketing or disclosing that information in any way.


7.1.- The Web Portal may include technical link devices which allow Users to access other websites and Web Portals (hereinafter, "links or linked sites"). In such cases HOTEL CORT acts as a mediation service-provider pursuant to article 17 of Law 34/2002 (12 July 2002) on Information Society Services and E-commerce (LSSI) and will only be responsible for the contents and services provided in the Linked Sites insofar as it is effectively aware of the lawfulness and has not deactivated the link with all due diligence.

HOTEL CORT has no knowledge of the contents and services of the linked sites and therefore declines all liability for damages caused by the illegality, quality, unavailability, error or ineffectiveness of the linked sites or for any other damages not directly attributed to HOTEL CORT.

7.2.- The linked sites are managed by third parties. HOTEL CORT lacks the authority and the human and technical resources to know, control or approval all the information, contents, products or services provided by other websites with which links are established from the Web Portal. Consequently HOTEL CORT cannot assume any liability whatsoever for any aspects related to the websites with which links are established from the Web Portal and in particular, their operation, access, data, information, files, quality, the reliability of their products and services, their own links and/or any of their contents in general, among other aspects.

7.3. The establishment of any links by the Web Portal to another website does not necessarily mean that any type of relationship, cooperation or dependency exists between HOTEL CORT and the party responsible for that other website.


8.1. HOTEL CORT may amend the terms and conditions set out in herein in full or in part by publishing changes in the same format as these general terms and conditions or through any type of communication addresses to Users.

8.2. The duration of these general terms and conditions therefore coincides with the time of their exhibition and until they are amended in full or in part, at which time the amended general terms and conditions will take effect.

8.3. Notwithstanding what is set forth in the specific conditions, HOTEL CORT may at any time terminate, suspend or interrupt access to the contents of the website, without having to give notice and without Users being able to claim any compensation whatsoever. The prohibition to use the contents set forth above in these general terms and conditions will continue to remain in force after that termination.


Pursuant to current legislation concerning data protection, information society services and e-commerce, Users agree to the inclusion of the personal data they furnish to HOTEL CORT at the time of registering, booking a room or at any other time for accessing any of the Web Portal services in a file owned by HOTEL CORT, for the purpose of providing the requested services, the establishing the correct identification of users requesting the services, conducting statistical studies on users, carrying out basic administrative tasks and for keeping users informed by e-mail or by any other method, about news, products and services related to HOTEL CORT, its companies group or third-party companies collaborating with HOTEL CORT. In the case of commercial correspondence sent by e-mail or any equivalent method, users expressly consent to the sending of propaganda using that method.

HOTEL CORT undertakes to comply with its obligation regarding the non-disclosure of personal, data and its duty to process them in the strictest confidence. For that purpose it will take all technical, organisational and security measures that may be necessary to prevent them from being altered, lost, processed and accessed without authorisation in accordance with Organic Law 15/1999 (13 December 1999) on Personal Data Protection and all other legislation that may apply.

Users will respond in all cases for the truthfulness of the data furnished, and HOTEL CORT reserves the right to exclude any user furnishing false information from the requested services, without prejudice to taking any other legal actions that could be open to it.

Users may exercise their right of access, correction, cancellation and opposition with respect to the data furnished at any time, by writing to HOTEL OLIVO CORT, S.L., Avenida Jaume III, nº 3,2º2ª. Palma Mallorca – 07012 – (Illes Balears), Spain. HOTEL CORT undertakes to use the data included and to respect their confidential nature and to use them in accordance with the purposes set out in the preceding sections.


10.1. The headings of the different clauses are given only for informative purposes and they do not in any way affect, qualify or extend the interpretation of the general terms and conditions.

10.2. In the event of any disagreement with respect to what is set out in these general terms and conditions and the specific conditions of each particular service, preference will be given to the latter.

10.3. In the event that any clause or provision of these general terms and conditions should be considered void or non-enforceable in full or in part by any Court or competent administrative institution, that non-enforceability or ineffectiveness will not affect the other provisions of the general terms and conditions or the specific conditions of the different services of HOTEL CORT.

10.4. Failure to exercise or the non-execution by HOTEL CORT of any right or provision set out in these general terms and conditions will not constitute a waiver of the same, unless this is expressly acknowledged and agreed in writing by it.


The relations established between HOTEL CORT and the User will be governed by the terms of current legislation with respect to applicable law and competent jurisdiction. Nonetheless, in cases in which the legislative provides for the possibility of the parties submitting to a specific body of law, HOTEL CORT and the User expressly agree to submit to the jurisdiction of the courts of the city of Palma de Mallorca, waiving their right to any other legal system that could be open to them.


Plaça de Cort, 11  -   07001 Palma de Mallorca
Islas Baleares, España
+34 971 213 300         +34 971 213 333


+34 971 213 222